Senin, 01 September 2008

OMNI Iternational Hospital Alam Sutera Tangerang

fyi
My occurence don't this will befall to other human being soul
especially children, lansia baby and
If/When you medicinize, take a care with affluence RS and title International [of] because luxuriant progressively RS and bright progressively the doctor hence progressively often test-drive patient, sale medicinize and the injection
I [do] not tell all RS International [of] like this but I experience of this occurence [in] RS Omni International
Precisely the date of 7 August 2008 clock 20.30 WIB, I am with confused and high hot condition lead
come to RS. OMNI Intl believed thatly [is] The RS have standard [to] International
what perhaps surely have management and doctor expert nicely
I [is] asked to UGD and start checked [by] my body temperature and the result nya 39 degree
[Is] afterwards [done/conducted] [by] a result and blood inspection nya [is] my thrombosit 27.000 with normal condition [of] nya [is] 200.000, I [is] informed and handled by dr. Beautiful ( umum) and expressed [by] me [is] obliged to take care of to lodge
Dr. Beautiful [do/conduct] inspection lab repeat by sample [is] my blood [is] same and the result nya expressed still [is] of equal that is thrombosit 27.000
Dr. Beautiful ask [which/such] doctor specialist [is] I to use but I ask reference from nya [of] because blind me [is] at all by RS this
Then reference dr. Beautiful [is] dr. Henky
Dr. Henky check my condition and I ask what ill me and explained that this have positive [of] dengue
Start that night [is] I diinfus and given [by] injection without clarification or permission of patient or family patient of the injection to what end
Keesokan Morning, my dr.Henky visit and inform that there is reviseing result of lab of last night [of] non 27.000 but 181.000 ( result of lab can be [done/conducted] to [by] revise?), I surprise but dr. Henky non-stoped to give instruction to suster of nurse [is] so that given assorted [of] injection which I [do] not know and without permission of patient or patient family
I ask to return to become what ill me in fact and remain to still [is] equal to answer of last night that I incur dengue
I very doubt because at home I own 2 child which still batita become more opting me think positive about this RS doctor and so that I quickly heal and I my trust [is] handled by professional doctor [of] standard Internatonal
Start Friday of my terebut [is] given assorted [of] injection which is each;every injecting [there] no any boldness from suster nurse, and each;every I ask boldness [do] not get answer gratifying
more impress [by] suster only run comand of doctor and patient have to accept [it]
One box of cupboard;locker of patient [of] full of infus and injection joined [by] a lot of ampoule
My left hand start to swell, I ask discontinued [by] infus and injection and ask to meet by dr. Henky but the doctor [do] not come until I [is] carried over [by] a column
Old too long temperature of my body more and more to go up to return to 39 degree and come locum which I nor know what doctor
after checked [by] a the doctor only tell will await dr. Just Just Henky.
His/Its] morrow [is] dr. Henky come evening only explain to suster to give drug in the form of injection again
I ask to the doctor [of] what ill me in fact and explained [by] me incur air virus
I ask to mean non incuring the dengue but dr. Henky remain to explain that virus dengue remain to the air
I [is] re-paired infus right side [is] and back given [by] a ill injection once
[His/Its] night [is] I [is] given [by] injection 2 ampoule at one blow and I [is] attacked [by] asphyxia [of] during 15 minute and given [by] oxygen. Doctor take care of to come but only say to await dr. Just Just Henky
Become that night [is] I still in a condition infus though my right hand even also experience of pembengkakan [of] like my left hand
I ask forcedly to be riffed [by] infusnya and refuse [done/conducted] [by] a and obat-obatan injection
[His/Its] morrow [is] I and the family claim dr. Henky to meet with us but promise [is] always overextended and newly come nighttime
my sister And husband claim clarification dr. Henky hit my pain, injection, result of lab [of] early which is 27.000 becoming to revise 181.000 and the asphyxia attack which is in my biography [is] unprecedented
My condition more and more hard bloatedly [his/its] [is] left neck and my left eye
Dr, Henky [do] not give clarification satisfactorily, the doctor oppositely;also start to give instruction to suster to be given [by] obat-obatan return and order [is] not used [by] infus return
We debate to hit my condition and ask dr. Henky hold responsible to hit this from first result lab [is] which I ought to can take care of just just road;street
Dr. Henky blame shares lab and cannot give boldness gratifying
my Keesokannya Condition more and more hard with my right neck also start to swell and hot return to become 39 degree but I remain to do not want to be taken care of [in] this RS again and will move to RS [of] other;dissimilar
But I require complete medical data and again I [is] made a fool of givenly [by] [is] fictious medical data
In medical note
given [by] [of] boldness that my CHAPTER [is] is fluent though [is] my difficulty [is] semenjak taken care of [in] this RS but [there] no follow upnya utterly
Then result of lab given [by] [is] result thrombosit me which is 181.000 non 27.000
me Ngotot to be given [by] a medical data result of lab 27.000 but very surprised [by] that result lab 27.000 the [is] not printed and printed [by] [is] 181.000, that head lab moment [is] dr. Mimi and after me complaint and on the warpath
the doctor say that note [of] result of lab 27.000 the [in] Management Omni hence I insist on to meet
with Management holding the result lab

I raise complaint written to Management Omni and accepted by Ogi ( customer service coordinator) and I ask receipt
In the receipt [is] only writed [by] suggestion [of] non complaint
I really made a fool of by Management Omni by staff [is] Ogi which is [there] no its service [is] at all to customer but like jeering my action ask proffering complaint receipt written
In a condition the pain, I and my husband meet with Management
on behalf of Ogi ( customer service coordinator) and dr. Grace ( customer service manager) and asked to give boldness return to hit occurence that happened with me
I really used up the patience and I only ask statement from this lab RS hit result lab [of] early me [is] 27.000 non 181.000 hence my nya [is] obliged to [by] step into this RS though with condition thrombosit 181.000 me still can take care of road;street
response Dr. Grace which according to him [is] underwriter reply my problem complaint this is not professional utterly
complaint better, he/she evade that lab have given result lab 27.000 according to dr. Mimi inform to me. ? I ask to sit bareng [of] [among/between] lab, And dr management. Henky but cannot be [done/conducted] with the reason will be negotiated to for ( Manajemen) and promise to to give the letter [of] clock 4 evening
Afterwards I am to RS [of] other;dissimilar and step into treatment in a condition I [is] packed into [by] a insulation column [of] because my virus this catching, according to this analysis [is] children illness that is ill [of] gondongan but have hard because have swelled
if incuring the adult which is to men can be happened impotent and woman to cyst and pancreas
I weaken to hear [it] and really angry by RS [is] Omni lied me with analysis [of] fever and ague bleed and have been given [by] injection [of] kinds of with high dose so that experience of asphyxia
I ask to hit the injection to newly RS and (it) is true weak me with injection of high dose [is] so that happened [by] the asphyxia
My husband come returning to RS Omni menagiih of letter [of] result of lab 27.000 the but [is] oppositely;also confronted to ill defined consultation and ask given [by] a time tomorrow morning come direct to my house
Keesokan of [his/its] Morning [is] I await news of people of house until clock 12 day not yet there [is] one who come from Omni give the letter
I phone dr. Grace as underwriter reply compaint and given [by] boldness that [his/its] courier newly will walke to my house but until clock 4 of my evening await and really not yet there [is] incoming also my kerumah
Return me phone dr. Grace and he/she say that have been sent and there [is] receipt on behalf of Rukiah, this [is] really falsehood of too RS once, at home I am [there] no name Rukiah
I ask mentioned [by] my clear address and look for [his/its] data [is] difficult once and require time old ones
[His/Its] logic in receipt perhaps there [is] clear address [of] letter going to of where kan
hence my nya mention Management Omni of BIG IIAR all
Bewaring of with game those who make a fool of people soul
Especially dr. Grace And Ogi, [there] no ethics and manner hit service customer
disagree with standard International which this RS contain
I spell out members to dr. Grace, will come to Omni to take the letter and when my husband come to Omni [is] only entrusted to just resepsionis and [is] snugly read [by] [his/its] letter content really make our ill will
management party only mention to apologize for our ketidaknyamanan and [is] not mentioned to hit mistake lab [of] early mentioning 27.000 and [done/conducted] to [by] revise 181.000 and given [by] a injection resulting health condition more and more to deteriorate from before stepping into RS Omni
Why my husband and me [is] the ngotot by letter
because I like to know that in fact result of lab 27.000 is real correct there [is] or just fictious so that RS Omni get patient take care of to lodge
And after several times we cheated with promise hence in fact [is] my result lab 27.000 [is] FICTIOUS and which in fact I needn't take care of to lodge and needn't there [is] my health and asphyxia and injection [do] not more and more hard because can be handled direct better
I [is] harmed in the health
possible because of expense of this RS with insurance hence it[him] this RS as delicious as taking limit of my insurance as maximal as
possible but this RS [do] not memperdulikan of effect from this greed
Ogi suggest me of bertemiu with director of operational of RS Omni ( dr. Construct) but I and my husband [is] too tired follow game of their falsehood with my condition still be ill and taken care of [in] RS of[is other;dissimilar
Thanks of my Alhamdulilah start goodness but there [is] condition of eye of me which membrane for nya tear and incured [by] a virus so that my eyesight [is] ill defined and if incured [by] my ray [do] not hold up and this require time which is last for healing
Each;Every sure human life there [is] walke [his/its] chance and life each
real correct.... but if soul of human being made a fool of by a RS trusted to heal oppositely;also make a fool of really disappoint
hopefully Allah give conscience to Management and doctor of RS Omni [is] so that re-reminded that they also have family, child, parent which perhaps in a moment ill also and require medical
hopefully [is] not happened such as those which I experience of [in] this RS Omni
I very expect hopefully one of reader [is] employees or doctor or Management of RS Omni
help to submit to dr. Grace, dr. Henky, dr. Mimi And Ogi that work don't be august all of you without effect only for the shake of Your company
I inform also dr. Henky practice [in] RSCM also, I [do] not tell warier ugly RSCM but with medical treatment from this doctor
greet
Prita Mulyasari

2 komentar:

[Mr. b] mengatakan...

tuntut lsng ke pengadilan n suru byr ganti rugi 5 milyar! biar tau rasa lagian banyak duit kan rs itu krn nipuin org...biar tau rasa dia!

Barata Niaga mengatakan...

Prihatin atas Kriminalisasi Pasien oleh RS Omni International Alam Sutera.

Terus terang kami menyampaikan keprihatinan yang mendalam atas kriminalisasi pasien yang dilakukan oleh Rumah Sakit Omni Internasional Alam Sutera. Apapun alasan kriminalisasi terhadap pasien tersebut, entah itu (terutama) melalui jalur pencemaran nama baik atau pun alasan lainnya, dipastikan akan menjadi bumerang yang sangat buruk bagi rumah sakit tersebut.

Seperti diketahui, Prita Mulyasari (32) warga Villa Melati Residence Serpong, Tangerang Selatan yang memiliki anak masing-masing 3 tahun dan 1 tahun 3 bulan mengeluh atas pelayanan Rumah Sakit Omni International Alam Sutera (dikelola oleh PT Sarana Mediatama International).

Keluhan Prita sebenarnya adalah pengalaman pribadinya sendiri ketika berobat di rumah sakit internasional tersebut. Namun karena merasa dipingpong dan tidak mendapat jawaban yang memuaskan soal penyakitnya, Prita kemudian mengirimkan email kepada sahabatnya, yang kemudian menyebar luas di berbagai mailing list.

Pihak rumah sakit rupanya marah dan mengadukan masalah ini kepada pihak yang berwajib. Akibatnya Prita yang masih menyusui anaknya itu dijebloskan di Lembaga Pemasyarakatan Perempuan Tangerang, sejak pertengahan Mei 2009.

Pertanyannya, pantaskan rumah sakit mengadukan pasiennya, padahal dia mengeruk keuntungan sebesar-besarnya dari pasien ? Bukanlah jika keluhan kecil dari Prita jika ditanggapi secara professional, tidak akan menimbulkan keluhan yang lebih besar ? Bukankah respon yang dilakukan oleh pihak RS Omni Internasional bisa merusak citra rumah sakit secara keseluruhan ?

Kami salut dan memberikan penghargaan yang baik terhadap Perhimpunan Bantuan Hukum Indonesia (PBHI) dan Dewan Pers yang mengangap bahwa penanganan RS Omni International Alam Sutera terhadap keluhan Prita terlalu berlebihan. Mudah-mudahan, kasus yang buruk seperti ini hanya yang pertama dan yang terakhir yang dilakukan oleh rumah sakit.

Pada kesempatan yan baik ini kami menghimbau agar Presiden Susilo Bambang Yudhoyono dan Menteri Kesehatan Siti Fadilah Supari untuk turun tangan menangani persoalan rakyat ini. Bahkan jika perlu, para aktifis konsumen, aktifis perempuan dan anak, serta lembaga bantuan hukum untuk rakyat segera melakukan koordinasi dan komunike bersama untuk menuntaskan persoalan ini secara lebih adil dan lebih beradab.


Barata Nagaria
Koordinator
Solidaritas Anti Kriminalisasi Pasien Indonesia (SAKPI)
http://anti-kriminal.blogspot.com
email : barata.nagaria@yahoo.co.id